Cascade's Customers
Cascade provides services to businesses, institutions, and government agencies. Clients include Fortune 500 companies with national asset retirement demands to small businesses closer to our processing facilities. Cascade also hosts and partners with communities to collect electronics from individuals.
Cascade tends to attract institutions from industries with a high demand for secure data destruction, environmentally responsible disposal and competitive recovery values generated from reusable assets. We are our customers’ one-stop-shop. We handle good & bad equipment to make the retirement process easy, so that institutions can focus on their core competencies.
Cascade also partners with value added resellers and recycling haulers who collect and consolidate their customers' equipment for processing by Cascade.
Since we began work in 1999, Cascade has processed equipment for over 1,000 unique institutions and more than 15,000 individuals.
During the fall of 2007, Cascade conducted an on-line survey of every customer we performed work for during the year. Here’s what we learned:
Top three reasons they selected Cascade as their vendor:
- “One-stop-shop for IT disposition”
- “Electronic Data Destruction Capability”
- “Environmental Responsibility”
Top three aspects they now value from Cascade:
- “Disposition Reports and Certificates of Destruction”
- “On-site pickups”
- “Hard drive/electronic media shredding at Cascade”
Other intersting statistics:
- 43.8% of respondents said Cascade could do “nothing” to improve its services (the others had some great ideas to make us even better); and,
- 98.6% of our customers are satisfied with Cascade’s services, with 90.4% identifying themselves as “very satisfied."
Because we value our customer’s privacy, we don’t list their logos on our website. Still, many of them have allowed us to share their stories with others and have made themselves available as references for us. In an industry where trust and reputation are invaluable assets, we encourage you to learn more about our customers’ stories about how we provided a better IT asset retirement solution to them and earned their trust and respect. You can view a summary listing of all responses to the web survey for more information.
Listen to what some customers have said about Cascade:
