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Last updated: May 21, 2020
Cascade will sort and process equipment into one of sixteen pre-defined product categories. For customers who enroll in our Standard Process Service, Cascade will record more detailed make, model, serial number and other tracking information for each asset. Contact a sales representative to set up your own service solution and to get pricing details.
Safe and Sound® Equipment Processing Services:
Services Included:
Product Category |
Unit of Measure |
Items included in Product Category and Services Provided |
Audio/Video Equipment |
Each |
Processing of VCR, video projector, DVD player, DVR, video/audio editing device, stereo receiver, MP3 player that does not have WiFi capability, digital camera, game system & similar consumer electronics for Safe & Sound disposition. Media cleared of personal data. |
Batteries |
Per lb. |
Processing of loose rechargeable or disposable batteries for Safe & Sound disposition. |
Computing Device |
Each |
Processing of desktop computer, desktop server, thin client for Safe & Sound disposition. Includes the cost to perform a one-pass NIST 800-88 conformant wipe on resellable drives or to shred any obsolete, damaged or unsellable (as determined by customer or market) hard drives, hybrid or solid state drives in the unit. |
Computer/Display Combo Unit |
Each |
Processing of computer/display combo unit, all-in-one point of sale equipment (PC, cash drawer, video display) for Safe & Sound disposition. Includes the cost to perform a one-pass NIST 800-88 conformant sanitization wipe on resellable drives or to shred any obsolete, damaged or unsellable (as determined by customer or market) hard drives in unit. |
Handheld Mobile Device |
Each |
Processing of tablets, smartphones, WiFi capable mobile devices (e.g., iPod Touch), and personal digital assistants (PDAs) for Safe & Sound disposition. If devices can be reused, a data sanitization and testing fee will be deducted from the resale value prior to calculating a rebate payment to the customer. |
Hard Drive |
Each |
Processing of any Hard Drive, Solid State Drive, or Hybrid Hard Disk Drive shipped loose for Safe & Sound disposition. Includes the cost to perform a one-pass NIST 800-88 conformant wipe on resellable drives or to shred any obsolete, damaged or unsellable (as determined by customer or market) hard drives. |
Imaging Device |
Each |
Processing of printer, fax machine, desktop plotter, point of sale printers, desktop copier for Safe & Sound disposition. Equipment is generally <50 lbs. Includes NIST 800-88 conformant sanitization of devices to ensure data are not recoverable. Devices that are more than 50 lbs. are categoried as "Inventoried Electronics." |
Laptop Computer |
Each |
Processing of laptop computer or net book for Safe & Sound disposition. Includes the cost to perform a one-pass NIST 800-88 conformant sanitization of resellable drives or to shred any obsolete, damaged or unsellable (as determined by customer or market) hard drives in the unit. |
Media (Inventoried) |
Each |
Processing of data tapes, hard drives, and other media traced by a unique serial or identification number for Safe & Sound disposition. NOTE – these items must be identified ahead of time for individual tracking |
Media (Bulk) |
Per lb. |
Processing of CDs, floppies, confidential paper, film, memory cards, microfiche, ID cards, crushed drives, flash drives and other media not traced by any unique number for Safe & Sound disposition. |
Network Device |
Each |
Processing of firewalls, hub, router, switch, modems, external codecs, and telecom devices for Safe & Sound disposition. Media cleared of all data. |
Rack Mount Server |
Each |
Processing of rack mountable server shipped loose. (Servers shipped in a cabinet will be inventoried as processed in the "Inventoried Electronics" category. Includes the cost to shred any obsolete, damaged or unsellable (as determined by customer or market) hard drives or other media in the unit, or the cost to perform a one-pass NIST conformant wipe on resellable drives. |
Medical & Specialty Equipment | Per lb. | Processing of electronic medical equipment and other specialty electronics for destruction and recycling. Items include laboratory equipment, diagnostic equipment, patient monitors, patient care equipment and appliances with refrigerant gasses. Examples include: anesthesia unit, autoclave, blood analyzer, cast system, centrifuge, concentrator, defribrillator, dialysis unit, drying oven, electrocardiograph, endoscope, freeze dryer, gas chromatograph, goinometer, glucose meter, incubator, IV pump, microscontroller, microscope, NA+/K+ analyzer, ophthalmoscope, otoscope, oxygen monitor, PH meter, pulse oximeter, sample oxidizer, shaker, spectrometer, ultrasonic cleaner, ultrasound equipment, UV transilluminator, UV disinfection system,UV meter, UV spectrophotometer, water test kit, and vitals monitor. All surfaces on each device must be decontaminated and the customer must provide evidence of decontamination. Work may be outsourced to a third party under contract with Cascade. Data destruction, if applicable, is NOT NAID Certified. |
Video Display Device |
Each |
Processing of CRT or LCD monitor, television, terminal for Safe & Sound disposition. |
Inventoried Electronics |
Per lb. |
Processing for Safe & Sound disposition of whatever does not fit into another category but can be traced by a unique serial number (not including keyboards/mice) or has been labeled by the customer for individual tracking before arrival at Cascade. Includes large photocopiers, document scanner, IP phones, Workstations on Wheels, enterprise equipment shipped in a rack, and unique items of value. |
Bulk Electronics |
Per lb. |
If a customer selects "bulk processing" as the sort method, then all equipment is entered into this category. If a customer selects "asset processing," then non-serialized assets and keyboards, mice, used toner and ink cartridges, cables, USB modems, PC air cards, office supplies, key fobs, RSA tokens, docking stations, analog desk phones, cell phones (without "smart-phone" capabilities), chargers, loose internal PC components, consumer electronics, and other miscellaneous unmarked parts. Some small appliances (toasters, fans, microwave ovens, etc.) and non-traditional electronic devices may be acceptable, but please check with your customer service representative before including. |
Note: There are some products Cascade is not able to accept because they may be unsafe for us to handle or they are not suitable for our processes. We call them "Nonconforming Equipment." A list of typical nonconforming equipment is posted on our website.
Inventory Services and Resale Rebates
Cascade will reconcile and/or record inventory details on any asset it processes. Cascade records and tracks the make, model, serial number, corporate asset tag number and up to two other user defined fields from receipt to final disposition and settlement. When assets are inventoried, you will the received detailed receipt and disposition reports that enable you to comply with privacy protection and corporate asset management regulatory requirements. If you are subject to HIPAA, Sarbanes-Oxley, FACTA, FERPA or other similar regulations, then this level of reporting is essential to maintain compliance.
Physical Destruction of Media
As part of our normal process, Cascade will either electronically sanitize and/or physically destroy all hard drives and other media through shredding, compliant with NIST Guidelines for Media Sanitization Special Publication 800-88. The process for media destruction will be listed on the Customer Account Information Form and disclosed through the Certificate of Destruction and Disposition Report.
Collection and Freight Services
Cascade will provide secure collection and hauling of customer equipment using our own vehicles and professional, background checked staff. The cost for pickups shall be established for each customer location.
In conformance with the e-Stewards Standard for Responsible Recycling, Cascade identifies the hazardous substances and different types of Electronic Equipment we manage for our customers. The term "Electronic Equipment" is defined by e-Stewards as "Information technology, and other equipment and/or components from any sources." This includes whole, broken, disassembled, shredded, or granulated electronics, and associated consumables, e.g. ink and toner and their cartridges, compact and other discs, and accessories, such as batteries, chargers, and adapters.
Lead sources at Cascade:
Cadmium sources at Cascade:
Mercury sources at Cascade:
Cascade product categories (above) are generally classified into the following e-Stewards types of Electronic Equipment:
Hazardous Electronic Equipment (HEE) - See definition in the e-Stewards Standard for Responsible Recycling
Problematic Components & Materials (PCMs) - See definition in Section 3.5.30 in e-Stewards Standard for Responsible Recycling, Version 3.0:
Other Acceptable Materials or Products - Cascade also accepts other types of electronics, parts, and related supplies for processing
Materials or Products not acceptable - Cascade is not set up to handle the following types of equipment
Cascade and its approved refurbishers may be able to test, sanitize, repair and refurbish received Electronic Equipment and resell, donate or redeploy these devices as tested, working product. If items cannot be reused, Cascade and its recycling partners process these materials by disassembly or shredding to generate materials for recovery or disposal. These materials are further classified into one of three categories by e-Stewards, which helps determine appropriate recycling, treatment and disposal options.
Cascade is happy to share information about all its downstream processors. Contact us to receive a copy of our Self Audit Packet which lists all the materials we generate and the flow of these items throughout the recycling chain.
Cascade considers the lifecycle impacts of the business decisions we make in coordination with our customers and vendors. You have a role in minimizing the negative environmental impacts of IT equipment when you work with Cascade.
Here’s how our business fits into the Circular Economy model (see model):
Other ways Cascade interacts with the environment and how we limit our impacts:
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