TEQUITY REFERENCE CENTER
ARE YOU A NEW TECHNOLOGY USER?
HERE ARE SOME RESOURCES TO HELP YOU GET STARTED.
GENERAL ADVICE
- Begin with the basics: If you are new to owning a computer, it can be beneficial to learn about some of the terminology associated with your device and its basic functions.
- Explore safely: Your computer is a highly powerful tool, but practice safe browsing and educate yourself on phishing and malware to prevent hackers from stealing your personal information or taking over your device.
- Performance: Your computer should provide fast, trouble-free operation. However, if you experience technical issues, contact Techquity for assistance.
- Opportunities have opened: This computer and your desire to learn something new are a powerful combination. If you need a little help, there are numerous resources available to you along the way.
COMPUTER BASICS
Click on a topic to learn more:
ONLINE RESOURCES
Click on a topic to learn more:
- United Way 2-1-1 Help Center
- Bank On – Affordable Banking Services
- BadgerLink – Wisconsin’s Online Library
- Varsity Tutors – No-Cost Tutoring for K-12
- Broadband & Internet
- Digital Skills
- Antivirus/Cybersecurity
- Professional Products (Google & Microsoft)
- Favorite Resources
- Local Resources
- Looking for a resource that’s not listed?
COMPUTER FAQS
The links provided go to the GCFGlobal website which offers self-paced online courses that teach people the essential skills they need to live and work in today’s world.
THIS IS MY FIRST COMPUTER. WHAT BASICS SHOULD I KNOW?
Familiarize yourself with the various types of computers, the difference between hardware and software, basic computer buttons and ports, along with peripheral devices such as printers, speakers, web cameras, and more. Start the tutorial.
WHAT IS AN OPERATING SYSTEM?
An operating system (OS) is the most important software on a computer. It manages the computer’s memory, processes, hardware, and software. An example of a common operating system is Windows 10. Start the tutorial.
HOW DO I NAVIGATE THE GRAPHICAL USER INTERFACE (GUI) TO ACCESS PROGRAMS AND FILES?
The GUI includes the icons, buttons, and menus you see on your computer screen. These graphics help you open programs, save files, and adjust computer settings. Start the tutorial.
HOW DO I CONNECT TO THE INTERNET?
If Wi-Fi or a cellular internet connection is available in your location, go to your computer settings and click “network.” Your computer will search for and list the available networks near you. Select the appropriate network and enter the password to connect. Start the tutorial.
WHAT ARE SOME TIPS FOR STAYING SAFE WHILE SURVING THE INTERNET?
The internet makes it possible to easily access a nearly unlimited amount of information and communicate with people all around the world. Unfortunately, it is also home to risks such as malware, spam, and phishing. A few words of advice: set strong passwords, use your internet browser’s security settings, double-check web addresses, use email spam filters, and don’t share sensitive information. Start the tutorial.
HOW DO I CONNECT WITH SOCIAL MEDIA?
Social media is useful for staying in touch with family and friends, keeping up with the news, discovering local events, or even helping you find a job. Many social media sites are also a source of free tips and tricks, how-to videos, and educational content. There are many social media platforms to choose from. Connect with the ones that make the most sense for you. Start the tutorial.
HOW DO I GET STARTED WITH EMAIL?
Learn the essentials of creating and maintaining an email account, along with tips on how to avoid spam and phishing. Start the tutorial.
WHY SHOULD I GET A MICROSOFT ACCOUNT?
A Microsoft account allows you to access, edit, and share files anywhere you have a device and an internet connection because your files are saved in Microsoft’s cloud. This can be useful if you have multiple devices, such as a smartphone and a computer. Start the tutorial.
ONLINE RESOURCES
BROADBAND & INTERNET
| PROVIDER | DESCRIPTION |
|---|---|
| Wisconsin Public Service Commission Internet Discount Finder | Low-cost internet offers |
| Broadband Now | Low-cost internet offers |
| EveryoneOn Offer Locator | Low-cost internet offers |
| Wisconsin Lifeline Program | Eligible consumers receive $5.25 to $18.50 per month toward the cost of phone, cellular, or internet services |
| Wisconsin Internet & Phone Helpline (interpreters available) Call: 608-267-3595 or 800-225-7729 |
Eligible consumers receive Internet service and discounts based on location. Or find locations with wi-fi near you |
| Federal Lifeline Support Line Call: 800-234-9473 Email: lifelinesupport@usac.org |
Eligible consumers can get discounts on phone, internet, or bundled services |
| Fraud Helpline Call 877-908-3360 |
Support and resources if you are targeted by scams or fraud, plus information on how to avoid future scam |
DIGITAL SKILLS
| PROVIDER | DESCRIPTION |
|---|---|
| The Achievery | A safe online learning platform providing K-12 students with engaging and entertaining videos paired with educational activities |
| Digital Skills Library | An open repository of learning resources designed to help all adult learners develop the digital skills needed to achieve their personal, civic, educational, and career goals |
| GFC Global | Information on computers, email, the web, computer operating systems, and other technology |
| Northstar Digital Literacy Assessments | Online, self-guided modules that provide the basic skills needed to perform tasks on computers and on the web |
| TechBoomers | An educational website that teaches older adults and other inexperienced Internet users with basic computer skills about websites that can help improve their quality of life |
| Udemy | Low-cost course offerings for professional development, from critical skills to technical topics |
| Wisconsin Online – Basic Computer Skills MOOC (Massive Open Online Courses) | A basic computer skills course with learning activities |
ANTIVIRUS/CYBERSECURITY
- Avast One Basic
- AVG Antivirus Free
- Avira Free Sec
- Bitdefender Antivirus Free for Windows
- Microsoft Defender Antivirus
PROFESSIONAL PRODUCTS
- Google Products – Web-based Google Docs and Google Sheets
- Microsoft 365 – Web-based Word, Excel, and PowerPoint
FAVORITE RESOURCES
LOCAL RESOURCES
| COUNTY | PROVIDER | DESCRIPTION |
|---|---|---|
| Milwaukee | Milwaukee Public Library (Central Branch) 814 W. Wisconsin Ave Milwaukee, WI 53233 Phone: 414-286-3000 |
Technology resources available |
| Ozaukee | W.J. Niederkorn Library 316 W. Grand Ave Port Washington, WI 53074 Phone: 262-284-5031 |
Tech Time: Call the library to make an appointment for assistance with using a computer or digital device |
| Washington | West Bend Library 602 Poplar St West Bend, WI 53095 Phone: 262-335-5151 |
Technology resources available |
| Waukesha | Waukesha Public Library 321 Wisconsin Ave Waukesha, WI 53186 Phone: 262-524-3680 |
Technology resources available |
LOOKING FOR A RESOURCE THAT’S NOT LISTED?
For free and confidential help with basic needs, addiction, or crisis, contact:
Great Rivers 2-1-1 (interpreters available)
Call: 2-1-1 or or 800-362-8255
Text your zip code to 898211
Email: r211@gundersenhealth.org