TEQUITY REFERENCE CENTER

ARE YOU A NEW TECHNOLOGY USER?
HERE ARE SOME RESOURCES TO HELP YOU GET STARTED.

Cascade has partnered with United Way of Greater Milwaukee & Waukesha County’s Techquity program. If you’re a recipient of a computer from this program, you’re in the right place. We’re here to help you get started with your new technology.

GENERAL ADVICE

  1. Begin with the basics: If you are new to owning a computer, it can be beneficial to learn about some of the terminology associated with your device and its basic functions.
  2. Explore safely: Your computer is a highly powerful tool, but practice safe browsing and educate yourself on phishing and malware to prevent hackers from stealing your personal information or taking over your device.
  3. Performance: Your computer should provide fast, trouble-free operation. However, if you experience technical issues, contact Techquity for assistance.
  4. Opportunities have opened: This computer and your desire to learn something new are a powerful combination. If you need a little help, there are numerous resources available to you along the way.

COMPUTER FAQS

The links provided go to the GCFGlobal website which offers self-paced online courses that teach people the essential skills they need to live and work in today’s world.

THIS IS MY FIRST COMPUTER. WHAT BASICS SHOULD I KNOW?

Familiarize yourself with the various types of computers, the difference between hardware and software, basic computer buttons and ports, along with peripheral devices such as printers, speakers, web cameras, and more. Start the tutorial.

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WHAT IS AN OPERATING SYSTEM?

An operating system (OS) is the most important software on a computer. It manages the computer’s memory, processes, hardware, and software. An example of a common operating system is Windows 10. Start the tutorial.

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HOW DO I NAVIGATE THE GRAPHICAL USER INTERFACE (GUI) TO ACCESS PROGRAMS AND FILES?

The GUI includes the icons, buttons, and menus you see on your computer screen. These graphics help you open programs, save files, and adjust computer settings. Start the tutorial.

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HOW DO I CONNECT TO THE INTERNET?

If Wi-Fi or a cellular internet connection is available in your location, go to your computer settings and click “network.” Your computer will search for and list the available networks near you. Select the appropriate network and enter the password to connect. Start the tutorial.

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WHAT ARE SOME TIPS FOR STAYING SAFE WHILE SURVING THE INTERNET?

The internet makes it possible to easily access a nearly unlimited amount of information and communicate with people all around the world. Unfortunately, it is also home to risks such as malware, spam, and phishing. A few words of advice: set strong passwords, use your internet browser’s security settings, double-check web addresses, use email spam filters, and don’t share sensitive information. Start the tutorial.

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HOW DO I CONNECT WITH SOCIAL MEDIA?

Social media is useful for staying in touch with family and friends, keeping up with the news, discovering local events, or even helping you find a job. Many social media sites are also a source of free tips and tricks, how-to videos, and educational content. There are many social media platforms to choose from. Connect with the ones that make the most sense for you. Start the tutorial.

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HOW DO I GET STARTED WITH EMAIL?

Learn the essentials of creating and maintaining an email account, along with tips on how to avoid spam and phishing. Start the tutorial.

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WHY SHOULD I GET A MICROSOFT ACCOUNT?

A Microsoft account allows you to access, edit, and share files anywhere you have a device and an internet connection because your files are saved in Microsoft’s cloud. This can be useful if you have multiple devices, such as a smartphone and a computer. Start the tutorial.

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