Cascade recognizes that Quality is the key to our success and the foundation of our business.
Quality means understanding customer requirements, legal mandates, relevant industry programs, and internal standards and consistently meeting these demands. In order to perform at this level, we must implement simple, clear and consistent processes. We also must measure our performance to purposeful internal metrics, and ultimately to customer satisfaction.
We aim to always improve our systems and services by working together to solve problems, meet challenges, delight customers, and be proud of our work at Cascade.