ABOUT US

SECURE DATA DESTRUCTION AND TECHNOLOGY DISPOSAL FOR BUSINESS

WHY CASCADE?

Since 1999, Cascade Asset Management has provided comprehensive IT equipment retirement services for businesses, institutions and municipalities across the country. A privately-held, family-run company, Cascade operates full-scale processing facilities in Wisconsin, Indiana and Florida, collecting and testing tens of thousands of devices each month.

SECURITY

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A Secure Chain of Custody ensures accountability and transparency during the physical movement of devices, and we employ physical and electronic erasure Data Destruction techniques, including on-site wiping, crushing or shredding, for secure data destruction.

SUSTAINABILITY

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Cascade is a Certified e-Steward processor, meaning we adhere to the highest standards of environmental responsibility and worker protection so your business is protected from the risks of noncompliance. These demanding standards prevent the export of hazardous e-waste overseas, protect worker health and safety, ensure customer data is protected, and that equipment is processed responsibly.

SAVINGS

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Cascade pays customers for functional IT assets, remarketing devices though digital markets, dealer channels and wholesale markets, and share a percentage of the actual resale basis. We work with our customers to maximize the resale of reusable devices and reduce logistics and processing costs wherever possible.

SATISFACTION

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Cascade regularly measures customer satisfaction, maintaining a 99%+ positive feedback rating. By committing to preparation so the process goes smoothly and employing transparency throughout the process, we maintain trust and customer satisfaction.

OUR LOCATIONS

Headquartered in Madison, Wisconsin, with processing facilities in Indianapolis, Indiana, and Orlando, Florida, Cascade provides IT asset disposition services to businesses in Wisconsin, Illinois, Minnesota, Iowa, Indiana, Ohio, Michigan, Kentucky, Florida, and beyond. Cascade offers Enterprise Mobile Disposition services nationwide.

OUR MISSION

Cascade provides the most secure, responsible and valuable IT asset disposition services available to businesses and institutions.

OUR VISION

Our team strives every day to:

  • Consistently meet each customer’s expectations by providing friendly, professional, prompt, and accurate service.
  • Be recognized as an industry leader with best in class service.
  • Establish strategic partnerships with vendors who meet our strict service, security and environmental quality standards.
  • Integrate and promote environmental sustainability and social justice in all that we do, to ensure we leave the world better prepared for the needs of the future.
  • Manage the operations of Cascade to optimize profits for ourselves and our clients while building the long-term value of the company.
  • Transfer our expertise to additional markets across the country while maintaining our local focus and commitment to our values and vision.

Cascade recognizes that Quality is the key to our success and the foundation of our business.

Quality means understanding customer requirements, legal mandates, relevant industry programs, and internal standards and consistently meeting these demands. In order to perform at this level, we must implement simple, clear and consistent processes. We also must measure our performance to purposeful internal metrics, and ultimately to customer satisfaction.

We aim to always improve our systems and services by working together to solve problems, meet challenges, delight customers, and be proud of our work at Cascade.

Cascade Asset Management is committed to provide a safe and healthful workplace that seeks to prevent injury and illness to all people impacted by our activities. Management will be actively involved with employees in establishing and maintaining an effective safety program. This entails providing safety and health education and training, as well as reviewing and updating workplace safety rules in compliance with regulatory requirements and best practices in the industry, and allocating sufficient resources to protect health and safety. Compliance with the safety rules is required of all employees, and the promotion of a safety culture at Cascade is a priority of the company.

Cascade is committed to the responsible stewardship of our customers’ IT assets and data throughout the Recycling Chain and will integrate programs and management systems that:

  • Protect the environment, human health and safety, data security, and social responsibility;
  • Protect workers’ rights to a workplace free from harassment and discrimination;
  • Protect workers’ rights to a workplace free from harmful pollutants and hazardous conditions;
  • Prevent the Transboundary Movement of Hazardous Electronic Waste and other Materials of Concern in violation of relevant laws, treaties, agreements, and the e-Stewards Standard;
  • Prohibit the use of forced and child labor;
  • Restrict the use of Prison Operations; and,
  • Restrict the improper disposal of Materials of Concern in accordance with the e-Stewards Standard.

Through our people, processes and technology, Cascade Asset Management is committed to ensuring the physical security and confidentiality of data for our customers and ourselves. Cascade will:

  • Follow all applicable laws regarding data security and privacy protection;
  • Design, implement and enforce security measures which meet industry best practices and any agreed upon requirements of our customers;
  • Regularly assess, document, and mitigate risks to our customers and Cascade; and,
  • Advance our culture of security among our staff, partners, customers and vendors.

Cascade fundamentally believes in the importance of environmental sustainability and social justice and promotes it through our business by:

  • Optimizing the resource potential of electronic assets from the time they are retired by our customers until they reach their next best use;
  • Committing to continual improvement, prevention of pollution and compliance with applicable environmental regulatory requirements.

Cascade’s Mission, Vision and Policy Statements were last updated by Cascade’s Core Team (top management) on February 22, 2021

OUR TEAM

The Cascade team is made up of a diverse team of more than 90 employees with nearly 600 years of experience in institutional asset management, recycling operations, risk management, worker and health safety programs, employee relations, financial accounting, law, government regulations, and electronic disassembly R&D. Together, Cascade’s staff and partners are eager to provide our customers with consistent, quality service.

Cascade has been named as one of the Top 25 Best Small Companies to Work For by SHRM and Gartner called Cascade the “nicest” ITAD firm in the country.

Our People

SECURITY

Through our people, processes and technology, Cascade Asset Management is committed to ensuring the physical security and confidentiality of data for our customers and ourselves. 

Data Security means more than protecting key information. It’s about protecting a client’s reputation. Cascade’s Safe & Sound®  process further promotes our clients’ trust by minimizing data security risks.

Cascade’s Safe and Sound® process is designed to prevent the undesirable loss of data while protecting against unwanted and harmful environmental threats, therefore safeguarding our clients’ reputations. Safe & Sound also seeks to optimize resale value for recoverable equipment by testing and repairing equipment and matching it with appropriate buyers who value their use. When we protect what’s most important — data, security, our environment and asset value — we earn what’s most important. A client’s trust.

SUSTAINABILITY

Environmental protection means more than just following the law. It’s about always doing what’s right. 

Cascade fundamentally believes in the importance of environmental sustainability and promotes it through our business by:

  • Optimizing the resource potential of electronic assets from the time they are retired by our customers until they reach their next best use;
  • Committing to continual improvement, prevention of pollution and compliance with applicable environmental regulatory requirements.

INDUSTRIES WE SERVE

Cascade serves clients that care about security, environmental responsibility and asset value.

OUR CERTIFICATIONS & GUIDELINES

Cascade is always continuing to improve business standards by receiving certifications that apply directly to the importance of the industry.

Cascade is among the first companies to receive the title Certified e-Stewards Recycler. This comprehensive audit process samples all of Cascade’s operations, processes and people to ensure compliance with this demanding standard that works to prevent the export of hazardous e-waste overseas, protect worker health and safety, and ensure customer data is protected.

Cascade’s NAID AAA Certification is for: Onsite & Plant-based Computer Hard Drive Sanitization Operation, including Onsite & Plant-based Physical Hard Drive destruction, Electronic Media & Non-Paper Media destruction for both Cascade’s Indianapolis, IN and Madison, WI facilities.

Cascade’s electronic and physical data destruction methodologies conform to NIST 800-88 Guidelines for Media Sanitization Revision 1 “clear”, “purge”, and “destroy” sanitization categories. All sanitization methods employed by Cascade meet the NIST 800-88 “clear” specifications at minimum. All physical destruction methods meet the NIST 800-88 “destroy” specifications.

Cascade became the first private, for-profit computer refurbisher accepted into the MAR program, which provides low-cost, legal licenses of Microsoft Operating Systems and applications loaded by Cascade onto refurbished PCs destined for non-profits, schools and low-income individuals. Cascade installs hundreds of licenses onto computers donated into the community each year.

Cascade Asset Management is ISO 9001:2015 Certified for all operations and activities at its electronic asset management and demanufacturing facilities in Wisconsin and Indiana. The facilities initially earned ISO 9001:2008 certification beginning in 2012. In 2017, we upgraded to the 2015 version. This internationally recognized independently audited certification standard evaluates a company’s quality management system and its commitment to continual improvement in customer service.

Cascade Asset Management became ISO 14001:2004 Certified for all operations and activities at its electronic asset management and demanufacturing facilities in Wisconsin and Indiana beginning in 2006. This internationally recognized independently audited certification standard evaluates a company’s environmental management system and its commitment to continual improvement in environmental performance.

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