ABOUT US
SECURE DATA DESTRUCTION AND TECHNOLOGY RECYCLING FOR BUSINESSES
WHY CASCADE?
Since 1999, Cascade Asset Management has provided comprehensive IT equipment retirement services for businesses, institutions and municipalities across the country. A privately-held, family-run company, Cascade operates full-scale processing facilities in Wisconsin, Indiana and Florida, collecting and testing tens of thousands of devices each month.
SECURITY
LEARN MOREA Secure Chain of Custody ensures accountability and transparency during the physical movement of devices, and we employ physical and electronic erasure Data Destruction techniques, including on-site wiping, crushing or shredding, for secure data destruction.
SUSTAINABILITY
LEARN MORECascade is a Certified e-Stewards processor, meaning we adhere to the highest standards of environmental responsibility and worker protection so your business is protected from the risks of noncompliance. These demanding standards prevent the export of hazardous e-waste overseas, protect worker health and safety, ensure customer data is protected, and that equipment is processed responsibly.
SAVINGS
LEARN MORECascade pays customers for functional IT assets, remarketing devices though digital markets, dealer channels and wholesale markets, and share a percentage of the actual resale basis. We work with our customers to maximize the resale of reusable devices and reduce logistics and processing costs wherever possible.
SATISFACTION
LEARN MORECascade regularly measures customer satisfaction, maintaining a 99%+ positive feedback rating. By committing to preparation so the process goes smoothly and employing transparency throughout the process, we maintain trust and customer satisfaction.
OUR LOCATIONS
Headquartered with a processing facility in Madison, Wisconsin, and additional facilities in Indianapolis, Indiana, and Orlando, Florida, Cascade’s freight zones include Wisconsin, Illinois, Minnesota, Iowa, Indiana, Ohio, Michigan, Kentucky, and Florida. In 2023, we provided full chain of custody equipment pick-ups in 36 states plus Puerto Rico. These activities were complemented by direct shipments, utilization of our box program, and partnerships with verified third-party logistics entities in an additional 6 states. Request a pick-up for your location.
OUR MISSION
Cascade provides the most secure, responsible, and valuable IT asset disposition services available to businesses and institutions.
OUR VALUES & VISION
In order to accomplish our vision, we endeavor to
- Consistently meet each customer’s expectations by providing friendly, professional, prompt, and accurate service.
- Be recognized as an industry leader with best-in-class service.
- Establish strategic partnerships with vendors who meet our strict service, security, and environmental quality standards.
- Integrate and promote environmental sustainability and social justice in all that we do, to ensure we leave the world better prepared for the needs of the future.
- Manage the operations of Cascade to optimize profits for ourselves and our clients while building the long-term value of the company.
- Transfer our expertise to additional markets across the country while maintaining our local focus and commitment to our values and vision.
Cascade’s Mission, Vision and Policy Statements were last updated by Cascade’s Core Team (top management) on January 12, 2023
OUR TEAM
The Cascade team is made up of a diverse team of more than 90 employees with nearly 600 years of experience in institutional asset management, recycling operations, risk management, worker and health safety programs, employee relations, financial accounting, law, government regulations, and electronic disassembly R&D. Together, Cascade’s staff and partners are eager to provide our customers with consistent, quality service.
Cascade has been named as one of the Top 25 Best Small Companies to Work For by SHRM and Gartner called Cascade the “nicest” ITAD firm in the country.
SECURITY
Through our people, processes and technology, Cascade Asset Management is committed to ensuring the physical security and confidentiality of data for our customers and ourselves.
Data Security means more than protecting key information. It’s about protecting a client’s reputation. Cascade’s Safe & Sound® process further promotes our clients’ trust by minimizing data security risks.
Cascade’s Safe and Sound® process is designed to prevent the undesirable loss of data while protecting against unwanted and harmful environmental threats, therefore safeguarding our clients’ reputations. Safe & Sound also seeks to optimize resale value for recoverable equipment by testing and repairing equipment and matching it with appropriate buyers who value their use. When we protect what’s most important — data, security, our environment and asset value — we earn what’s most important. A client’s trust.
SUSTAINABILITY
Environmental protection means more than just following the law. It’s about always doing what’s right.
Cascade fundamentally believes in the importance of environmental sustainability and promotes it through our business by:
- Optimizing the resource potential of electronic assets from the time they are retired by our customers until they reach their next best use;
- Committing to continual improvement, prevention of pollution and compliance with applicable environmental regulatory requirements.
INDUSTRIES WE SERVE
Cascade serves clients that care about security, environmental responsibility and asset value.
OUR CERTIFICATIONS & GUIDELINES
Cascade is always continuing to improve business standards by receiving certifications that apply directly to the importance of the industry.