We compiled results from a survey of 50 enterprises and organizations collectively representing about 168,200 employees and 15 industry sectors to provide current trends on issues related to IT Asset Disposition (ITAD) and the more general IT Asset Management (ITAM) discipline. This tenth-annual edition of the report explores the evolution of IT asset disposition practices over the past decade and dives into trends related to device retirement strategies, asset tracking methods, and data security tools. Learn survey participants’ opinions on the importance of ESG (environmental, social, governance). Plus, the most anticipated revelation: are organizations predicting an increase or decrease in their 2024 IT investments?

Use the information to compare your ITAM/ITAD program to others, identify best practices, and further improve your systems.

Report Highlights

• In terms of smartphones, 64% of survey respondents have moved to an integrated strategy where there is a blend of company-owned phones and bring-your-own-device (BYOD).
• The most popular method for securing data on devices before sending them off for disposal is electronically sanitizing/wiping the data.
• Thirty-two percent of respondents rated security as the most important IT asset disposition issue they’ll be facing in 2024, followed by asset management strategies (19%).
• Resale values for used IT equipment and mobile devices are starting to trend upward, closer to pre-pandemic levels.

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