CUSTOMER TESTIMONIALS
CASCADE IS A TOP-RATED ITAD PROVIDER, CONSISTENTLY EARNING A 99% SATISFACTION RATE
What Our Customers Say About Us
At Cascade, we are dedicated to ensuring complete satisfaction with every IT asset disposition (ITAD) service we offer. We regularly conduct surveys to understand our client’s project requirements and collect feedback on our services. According to our 2023 survey, 90.48% of clients rated their overall experience as “very satisfied,” and 9.52% as “satisfied,” resulting in a 100% total satisfaction rating. Additionally, retail customers purchasing refurbished electronics through Cascade Marketplace, eBay, and Amazon Renewed consistently give us a rating of over 98%.
Contact us today to learn how our exceptional team can fulfill your IT asset disposition requirements.
INDUSTRIES SERVED
These are just a few examples of clients in industries that often require our full menu of ITAD services such as on-site collection and asset inventory, a secure chain of custody, environmentally responsible processing, and robust reporting.
FINANCE
Excellent service and value while doing right by my organization and the environment.
Cascade provides a professional team that is friendly and knowledgeable about processes and procedures of secure disposal. Being in the financial services and legal vertical puts a large amount of client requirements and compliance requirements on us and Cascade handles them all. Glad we found Cascade and will continue using them in the future.
HEALTHCARE
I have enjoyed a long association with Cascade, from my previous job through today. Cascade is fantastic to work with, proactive and thorough. From our account rep through the crews coming on site, we are impressed with the quality and scope of services. We support and encourage any and all initiatives Cascade is involved in to further “Green” processes as we are also furthering our own Green Certification level. A great partner!
Cascade personnel are always willing to go the extra mile to ensure that our disposal needs are met.
The guys [Field Techs] were great, came in asked where things were, and got to work. Couldn’t have gone smoother.
We have been doing business for many years and we are extremely satisfied with the asset disposal processes and procedures. We are expecting exceptional service from Cascade for many more years. Keep up the good work
INSURANCE
I was impressed with the gentlemen who came to collect the iPads. They were early, prepared, friendly, and helpful. Would appreciate if they could come again next week as it will allow for another smooth collection. Thank you for your professionalism!
Josh and Chuck did a pickup from me at Humana on Friday. They were on time, and as always, they did a very good job. It only took 30 minutes out of my day for them to exchange 10 carts and inventory 7 printers.
MANUFACTURING
Cascade employees are experts, always professional and completely reliable.
UTILITIES
Cascade does a really nice job from Pickup to Disposal to Recording our assets. Their attention to detail and their friendly, considerate employees go a long way. I have used Cascade for many years and the service is fantastic. Their facility is always very clean when we visit!