SATISFACTION

YOU DESERVE A PARTNER YOU CAN TRUST, AND TRANSPARENCY IS ESSENTIAL TO OUR CUSTOMERS’ SATISFACTION.

Always striving for 100% customer satisfaction

From Fortune 500 companies with national asset retirement demands to small businesses with essential security needs, Cascade provides best-in-class services to businesses, institutions, and government agencies that require secure data destruction, environmentally responsible disposal, competitive resale income from reusable assets, and an easy, seamless IT asset disposition (ITAD) process.

To ensure we are exceeding customer expectations, we regularly conduct surveys to better understand their ITAD needs and to collect feedback on our services. Additionally, we consider rankings provided by industry experts like Gartner and Compliance Standards when evaluating our performance. Our strategy is to do what is right, as best as we can, as much as we can, which is helping us reach our goals:

Orlando employee

IN AN INDUSTRY WHERE
TRUST AND REPUTATION ARE INVALUABLE ASSETS,

HERE’S WHAT OUR CUSTOMERS HAVE TO SAY:

I would never use any other ITAD Vendor except Cascade. I often have several companies reach out to me for providing this same service, but I know and trust Cascade so I don’t plan on changing vendors as long as I am the IT Asset Manager at CDW.

– K.E., CDW, 2020

After years of experience utilizing Cascade in a former life, we established a new relationship with our business. The account team has been valuable in understanding options and delivering quickly. Including, sharing their continual efforts to improve Green-ethical recycling and be cost effective. Cascade’s services have vastly simplified the e-cycling process and helped remove manual resource time from the equation. We have high confidence in their practice and are looking forward to an ongoing relationship with Cascade, maturing our processes and value in the services they offer.

R.R., Horizon Home Care and Hospice, 2020

The Cascade team was very easy to work with from the project manager to the onsite team. They listened to our needs and provided a simple solution.

T.K., Ahlstrom-Munksjo, 2020

Cascade continues to provide us outstanding service and asset management throughout the IT asset life cycle.

D.G., TransUnion, 2020

I had the unfortunate time of helping to shutter a local pharma business in Middleton. Cascade however made the asset disposal process a complete no-pain process. I love you guys so much along with your recycling policies I made a point to use you within my first month at my new job.

T.B., Johnson Fitness, 2020

CONTACT US

LEARN MORE ABOUT OUR TECHNOLOGY DISPOSITION SERVICES