CASCADE MERGER FAQS

CASCADE’S MERGER WITH SAGE SUSTAINABILE ELECTRONICS CREATES THE NATION’S LARGEST PURE ITAD PROVIDER

Sage Sustainable Electronics logo
Cascade Asset Management logo

Two Respected Companies Becoming Even Better Together

On January 31, 2025, Cascade Asset Management merged with Sage Sustainable Electronics to become the largest pure IT Asset Disposition (ITAD) provider in the United States. Together, the companies operate 8 processing facilities across the country and handle 1.3 million electronic assets per year for environmentally responsible and secure refurbishment and recycling. [Press Release]

Cascade clients can expect the same high-quality service and pricing you currently enjoy as we continue business as usual at all facilities. The future is bright as we work toward integrating and expanding innovative services across both Cascade and Sage’s facilities. We invite you to subscribe to our e-newsletter for the latest updates regarding the merger. You can also review the Frequently Asked Questions below.

Frequently Asked Questions

Sage is well respected in the industry, garnering repeated recognition in the Gartner ITAD Market Guide. They also provide trusted ITAD services to some of the largest healthcare, banking, defense and finance enterprises in America. As we work to integrate our businesses to better serve our clients, we will be able to offer you, and other Cascade customers, access to their processing facilities in Ohio, Nevada, and Pennsylvania and to their innovative service offerings.

Both Sage and Cascade maintain the same certifications: e-Stewards, NAID, ISO 9001, and ISO 14001. Because both companies have the same standards and certifications, clients can rest assured that all equipment is processed in a consistent, secure, and compliant manner.

At this time, both the Cascade Asset Management and Sage Sustainable Electronics will continue to maintain their brands.

Yes, Neil will continue to lead Cascade Asset Management. Bob Houghton will maintain his role as CEO of Sage Sustainable Electronics.

Cascade will continue to operate all three facilities: Wisconsin, Indiana, and Florida. Sage’s locations in Ohio, Nevada, and Pennsylvania will be maintained as well. In the future, we will work toward integrating all of the locations so that clients can benefit from an expanded service area.

The are no plans to make workforce cuts. The goal is to continue delivering the same high-quality service Cascade clients have expected for over 25 years.

Our team will continue to strive for 100% customer satisfaction. Additionally, we will be analyzing Cascade and Sage’s best practices and working to implement them across both companies.

Your contracted pricing will not change. In addition, the rebate balance on your account will remain unchanged (if applicable).

We will continue to maintain your contracted rebate percentage on resold assets. Additionally, if your organization has a rebate balance, it has not been affected by the merger.

There will be no modifications to types of hardware we accept for secure and sustainable processing.

Yes, Cascade Field Techs will continue providing the same on-site services and secure equipment pickups. You can submit an online request or contact your Account Manager to schedule.

You can continue to send payments to the same address you’ve been using:

Cascade Asset Management
accounting@cascade-assets.com
Attn: Accounts Receivable
6701 Manufacturers Drive
Madison, WI 53704

Your Cascade Account Manager continues to be your go-to resource for scheduling pickups, retrieving reports, and answering questions regarding your account or the merger. You can also submit questions on our Contact Us form.

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The integration will roll out in phases, with some components taking longer to implement than others. Both companies are fully dedicated to ensuring a smooth transition that maximizes benefits for our clients, employees, and industry partners.

The merger offers new opportunities, which we will highlight in future newsletters. If you don’t already receive it, we encourage you to subscribe.