CUSTOMER TESTIMONIALS
CASCADE IS A TOP-RATED ITAD PROVIDER, CONSISTENTLY EARNING A 99% SATISFACTION RATE
What Our Customers Say About Us
At Cascade, we are dedicated to ensuring complete satisfaction with every IT asset disposition (ITAD) service we offer. We regularly conduct surveys to understand our client’s project requirements and collect feedback on our services. According to our 2023 survey, 90.48% of clients rated their overall experience as “very satisfied,” and 9.52% as “satisfied,” resulting in a 100% total satisfaction rating. Additionally, retail customers purchasing refurbished electronics through Cascade Marketplace, eBay, and Amazon Renewed consistently give us a rating of over 98%.
Contact us today to learn how our exceptional team can fulfill your IT asset disposition requirements.
INDUSTRIES SERVED
These are just a few examples of clients in industries that often require our full menu of ITAD services such as on-site collection and asset inventory, a secure chain of custody, environmentally responsible processing, and robust reporting.
FINANCE
Cascade is exactly what we look for in a partner: Excellent product and service at a fair price. Thank you.
Cascade provides a professional team that is friendly and knowledgeable about processes and procedures of secure disposal. Being in the financial services and legal vertical puts a large amount of client requirements and compliance requirements on us and Cascade handles them all. Glad we found Cascade and will continue using them in the future.
HEALTHCARE
Cascade personnel are always willing to go the extra mile to ensure that our disposal needs are met.
The guys [Field Techs] were great, came in asked where things were, and got to work. Couldn’t have gone smoother.
We have used Cascade Asset Management ITAD services for several years and are fully satisfied with their performance. Their team is incredibly efficient, careful and thorough in handling our retired IT equipment. From the initial collection to the final disposition, every step is managed with the utmost attention to detail.
One of the standout aspects of their service is their commitment to environmental sustainability. We greatly appreciate only the minimum amount of retired equipment ends up in a landfill. Cascade Asset Management truly sets the standard for excellence in IT asset disposition, and we highly recommend their services to any organization looking for reliable and eco-friendly ITAD solutions.
We have been doing business for many years and we are extremely satisfied with the asset disposal processes and procedures. We are expecting exceptional service from Cascade for many more years. Keep up the good work
INSURANCE
I was impressed with the gentlemen who came to collect the iPads. They were early, prepared, friendly, and helpful. Would appreciate if they could come again next week as it will allow for another smooth collection. Thank you for your professionalism!
Josh and Chuck did a pickup from me at Humana on Friday. They were on time, and as always, they did a very good job. It only took 30 minutes out of my day for them to exchange 10 carts and inventory 7 printers.
PROFESSIONAL SERVICES
I’ve been using Cascade for over 10 years, and they are always quick to schedule, on time, and compliant with all certifications we require. We’ve never even looked for another vendor, service has been excellent. Definitely nice to have a vendor you never have to be concerned about.
Cascade’s removal team was very quick and professional. Would recommend to anyone!
Cascade Asset Management has been very helpful with our asset dispositions over the years, and we have great reps to work with.
UTILITIES
Cascade does a really nice job from Pickup to Disposal to Recording our assets. Their attention to detail and their friendly, considerate employees go a long way. I have used Cascade for many years and the service is fantastic. Their facility is always very clean when we visit!