REQUEST THE 2025 REPORT

We analyzed responses from a comprehensive survey of 55 organizations across 14 industries collectively representing approximately 343,000 employees. Alongside this, we analyzed Cascade’s processing activities of over 1.6 million IT assets between 2020 to 2024. The data was compiled into the Benchmarking Report to uncover the latest trends in IT Asset Disposition (ITAD) and IT Asset Management (ITAM) and offer actionable insights to help organizations streamline their IT strategies and stay ahead in a rapidly evolving landscape.

This eleventh-annual edition of the report shares helpful insights related to device retirement strategies, asset tracking methods, and data security tools. Learn survey participants’ opinions on the importance of ESG (environmental, social, governance). Plus, the most anticipated revelation: are organizations predicting an increase or decrease in their 2025 IT investments?

REPORT HIGHLIGHTS

ITAD Practices Stabilize: After years of volatility caused by shifting workforce needs, fluctuating equipment resale prices, and economic inflation, IT asset management practices are normalizing.
Security Tops the List: Data security continues to dominate concerns from IT Asset Managers, yet survey results indicate the need for better asset tracking and adoption of recognized security standards.
Growing Sustainability Efforts: Organizations are increasingly integrating sustainable IT practices to align with their ESG (Environmental, Social, and Governance) goals. This year, 34% of respondents cited sustainability as an important factor in IT asset disposition activities, compared to 19% in 2023.
Hardware Trends: Data center outsourcing is growing, with 33% planning to shift away from hosting their own data centers in 2025. There was also a slight downward trend in device retirement ages with laptops at 4.1 years and desktops at 4.6 years.
Resale Value Rebounds: Refurbished laptop values surged 37.3% over the past year, desktops rose 14.8%, and servers and mobile devices saw respective increases of 5.1% and 1.7%.